Case Study
Read the below Case Study and
answer the following multiple-choice questions in the comments section below:
Steve has been
a licensed MLO working for a company called S & L Associates for about a
year now. And, over that time, Steve has been steadily locking down his own
methods for closing loans. Some of his strategies are solid and sound, while
some of them could be called into question.
For example, a
borrower named Vickie comes to Steve for a mortgage loan. She was referred to
him by her real estate agent Patricia—whom Steve has worked with quite a few
times. Steve takes Vickie’s application and information, and sends Vickie on
her way.
And, with that,
it looks to Steve like Vickie’s application is ready to submit.
While the loan
is being processed, Steve goes on a fly-fishing vacation for a week. So just to
make sure things move along smoothly while he is gone, Steve calls the appraiser
that Vickie has decided to use – a guy named Herman. Steve has never worked
with Herman before, so he calls to introduce himself.
In their first
conversation, Steve finds out that Herman has only been in the game for a few
months and is hungry for clients. So, Steve says that if Herman can make sure
Vickie’s appraisal gets done quickly and that the value comes out at $225,000,
Steve will funnel more business Herman’s way.
While he is
gone, Steve asks his buddy and co-worker Fred to look after Vickie’s file
because Steve will be out of cell phone range and away from Internet access. In
exchange for his help, Steve will pay Fred $200 out of the loan commission –
just for keeping Vickie’s loan on track. Everybody wins!
During Steve’s
vacation, Vickie mistakenly sends the check intended for Herman the appraiser
to Steve. Fred does not notice the check because he is dealing with a licensing
issue of his own. Specifically, after fifteen years as an MLO, for the first
time, Fred’s license has not been renewed! In scrambling to deal with
reinstating his license, Fred forgets to keep tabs on Vickie’s loan.
So, after
sitting on Steve’s desk for five days, Steve comes back, finds the check in a
stack of mail, and forwards it on to Herman, along with an explanation of the
situation.
A few weeks
later, Vickie’s loan is approved and they go on to close on time.
And, even
though he nearly dropped the ball with the appraisal check, Steve decides to
honor his promise to give Fred the $200 bonus for helping out with Vickie’s
file. After all, Fred really needs the cash right now.
Besides, Steve
will not miss the $200 because he has taken on a part-time gig that is paying
off quite nicely. He has gone through training and is now a licensed MLO and a
licensed real estate agent. And, of course, he gives his clients the required written
disclosure for those that want his services as both a real estate agent and an MLO
– just so everything is on the level.
Steve takes
immense pride in being as helpful as possible to his “full service clients”
(those who use him for real estate and origination services). In fact, to make
it more convenient for these full-service clients, Steve has decided to keep
their complete files together – with both original disclosures and documents
from both the real estate and origination sides – at his MLO office. Just to
cover all of his bases, Steve has worked up an entirely separate disclosure
outlining this practice of keeping the full-service clients’ real estate and
origination files together.
Now, there are
a few questions that we should ask here.
Case Study Questions
1.
How
would you assess the relationship between Steve and Herman after their initial
conversation?
A.
It
seems like they are setting up a good affiliated business arrangement that will
benefit both of them in the long run – and Vickie, in the short term.
B.
It
seems like Steve is too trusting of Herman, an appraiser he has never worked
with before.
C.
It
seems like Steve is breaking the law by putting pressure (as friendly as it is)
on Herman to get Vickie’s appraisal done fast and at the value needed to close
the loan.
2.
Once he
found the appraiser’s check sitting on his desk, did Steve handle the
situation correctly and lawfully?
A.
Yes.
While the fee did sit with him for a while before getting to its intended
payee, Steve did what was right and lawful by sending it along to Herman with
an explanation.
B.
No. The
law says explicitly that a licensee must deposit any money related to a
mortgage transaction into a trust account within three (3) days of receiving
it. Steve (and Fred) failed to do that for nearly a week!
C.
No. The
law explicitly states that any third–party fees must be paid within three (3)
days after receiving the money from the borrower. Steve (and Fred) clearly did
not meet that deadline by leaving the check sitting on Steve’s desk for nearly
a week!
3.
Steve’s dual role as both real estate agent and MLO
is:
A.
Legal because of the disclosure that Steve provides
to his clients
B.
Illegal even with the disclosure that Steve
provides to his clients
4.
Is Steve’s full service client filing approach
legal?
A.
Yes,
because he discloses to these clients that he uses this filing system to retain
their records.
B.
No,
because the law prohibits keeping loan origination records with records from
any other business.
C.
Possibly,
as long as Steve’s disclosure mirrors the one outlined in the law. If not, he
filing system might not be legal.
D.
Yes,
even without the disclosure, Steve’s filing system is legal. The disclosure is
just a courtesy to his clients.
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1. C is the correct answers. Influencing the value outcome of an appraisal is illegal and unethical.
ReplyDelete2. B is the correct answer. Funds must be deposited into a trust account within 3 days.
3. A. is the correct answer. He has disclosed in writing his dual role.
4. B. is the correct answer. Origination records must be kept separately.
1) C. Kickbacks to the appraiser for ensuring a valuation comes in where it needs to is not ok.
ReplyDelete2) A. I believe so, as he forwarded as soon as he was aware it had been received.
3) A. The dual role was disclosed.
4) B. These need to be filed separately
WA State Law Assignment #1:
ReplyDeleteC
B
A
C
WA State Law Assignment #1:
ReplyDeleteC
B
A
C